PulseX: Delete your account
How to delete your PulseX account and the information we hold about you. Last updated 22 October 2026.
In the app
Open PulseX, go to the Account page and choose "Delete my account". Your account details, your saved Cliniko connection and the activity linked to you are deleted straight away from our live systems.
If you cannot open the app
Email hello@antara-innovations.com from the address you sign in with, and write "Delete my PulseX account". We will delete your account and the information linked to it and confirm by email, within 30 days.
What stays
Your patient records are not held by PulseX. They stay in your own Cliniko account, and you manage them there. Copies in encrypted backups drop out as backups are replaced. Your subscription is managed by Google Play or the Apple App Store, so cancel it there as well to stop being charged.